Ace354 Terms and Conditions

1 General Terms

Ace354 (hereinafter referred to as the "Platform") is an online gaming service provider. These Terms and Conditions constitute a legally binding agreement between ace354 and its users.

By using the ace354 platform, you are considered to have fully accepted these Terms and Conditions. ace354 reserves the right to update these terms at any time, and any changes will be published on the website.

The ace354 Terms and Conditions are formulated in accordance with Bangladeshi law and international gaming regulations. In the event of any dispute, the decision of ace354 shall be final and binding.

2 Account Register

To open an account on ace354, you must provide accurate and complete information. Creating an account with false information is strictly prohibited and may result in account termination.

• Only one ace354 account is permitted per person.
• Only one account may be created per mobile number or email address.
• It is your responsibility to keep your account password strictly confidential.
• Any unauthorized use of your account must be reported to ace354 immediately.
• Ace354 reserves the right to verify any account and may request additional identity documents as needed.

The account verification process may require a copy of your national ID card or passport. This information is kept fully secure and confidential, and is never shared with any third party.

3 Age Requirements & Eligibility

The minimum age to use ace354 is 18. By registering, you confirm that you are 18 years of age or older.

• Ace354 may request age verification documents at any time.
• Providing false information about your age will result in immediate account termination.
• Ace354 accounts cannot be created for minors.
• Ace354 recommends the use of parental control software to help protect minors.

4 Deposits & Withdrawals

Deposits and withdrawals on ace354 are easy via Mobile Banking, Nagad, and Rocket. All transactions are fully secure and protected by SSL encryption.

• Withdrawals can only be made through the same payment method used for the deposit.
• Your account must be fully verified before you can make a withdrawal.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Ace354 reserves the right to place a hold on withdrawals in cases of suspicious transactions.
• To prevent money laundering, ace354 may verify transactions when necessary.

5 Bonuses & Promotions

Ace354 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before accepting.

• The welcome bonus is available to new members one time only.
• The wagering requirement for each bonus is stated separately.
• Claiming the same bonus from multiple accounts is strictly prohibited.
• Ace354 reserves the right to modify or cancel any bonus offer.
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• Cashback bonuses apply only to genuine lost bets.

6 Gaming Rules

All games on ace354 are operated fairly and transparently. Game outcomes are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

• Each game has its own rules and payout rate (RTP), which can be viewed within the game itself.
• In Live Casino games, the dealer's decision is final.
• If a game is cancelled due to a technical error, ace354 will refund the wagered amount.
• Any winnings obtained by breaking game rules will be forfeited.
• Ace354 reserves the right to void any winnings awarded as a result of a software error or bug.

7 Prohibited Activities

• Creating multiple accounts or using another person's account.
• Attempting to manipulate the bonus system.
• Conducting money laundering or any other illegal financial activities.
• Using any bot, software, or automated method in games.
• Threatening or harassing other players.
• Attempting to hack or gain unauthorized access to the ace354 system.
• Creating or operating an account using false information.
• Using another person's personal or financial information.

8 Account Suspension & Closure

Ace354 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violating the terms and conditions.
• Failure to cooperate with the verification process.
• When suspicious or unusual transactions are detected.
• Extended periods of inactivity (more than 12 months).
• When a player requests self-exclusion or asks to have a limit set.

Upon account closure, any verified balance is generally refunded; however, ace354 reserves the right to forfeit it in cases of rule violations.

9 Privacy Policy

Ace354 places the highest priority on protecting your personal information. Our detailed Privacy Policy on the Privacy Policy page Available.

• Your personal information is never shared with any third party.
• All data is secured with SSL encryption.
• Ace354 collects information solely for the purposes of service delivery and verification.
• You may request to view or delete your data at any time.

10 Limitation of Liability

Ace354 assumes no liability for the following:

• Any loss resulting from an internet connection failure.
• Delays or errors caused by third-party payment systems.
• Financial losses resulting from a player's own negligence.
• Game cancellation due to an unexpected technical error.

Ace354 always strives to maintain a high standard of service, but 100% uptime cannot be guaranteed. The service may be temporarily unavailable during scheduled maintenance.

11 Changes to Terms

Ace354 reserves the right to amend these Terms and Conditions at any time. Players will be notified in advance of any significant changes via email or SMS.

• Continued use of ace354 after any changes have been made constitutes acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of this page.
• Ace354 maintains an archive of previous versions of the terms and conditions.

12 Contact

For any questions or feedback regarding the terms and conditions, please get in touch with the ace354 support team.